I’m sorry for the delay in delivery. We’re working on the issue right now.
We’ll share our findings and appropriate solutions soon.
Please be patient with us.
I want to apologize for our mistakes when dealing with your previous order. Unfortunately, your order was delayed due to circumstances outside of our control. We understand the impact that this delay has had on your business and want to reassure you that it will not happen again.
You are a valued customer, and we hope you continue to trust us with your business. Please don’t hesitate to contact me if you want to discuss this further.
件名：An apology from Nobuhiko
I am sorry I missed your meeting this morning. I know it was very important meeting for new project, and I’m sorry I let you down.
As I mentioned when I called, my son was ill and my husband is out of town. I had to wait until my father could arrive.
I have emailed cost analysis for the project. If there is anything else I can do to make up for my absence, please let me know.
Please accept my apology.
件名：Sorry For The Inconvenience
We just realized that our staff made a mistake and sent you the information for product A instead of product B that you requested.
Please allow me to apologize on behalf of my employee for our mistake and for any inconvenience or confusion it caused you. We hope this does not affect your purchasing experience.
Please refer to the attached file for the information about product B. If you have any questions, do not hesitate to contact us.